1. Information We Collect

We collect the following types of information to provide and improve our services:

a. Personal Information You Provide

When you:

• Create an account or place an order

• Subscribe to our newsletter

• Send us a message through our contact form

• Leave a product review or inquiry

We may collect your:

• Name

• Email address

• Phone number

• Billing and shipping address

• Payment details (processed securely by our payment providers)

• Any message or notes you submit

b. Automatically Collected Information

When you visit our site, we automatically collect:

• IP address

• Browser type and device information

• Pages viewed and time spent on site

• Cookies and similar tracking technologies

This helps us improve performance, understand visitor behaviour, and enhance your experience.

2. How We Use Your Information

We use your personal data to:

• Process and deliver your orders

• Communicate with you about your orders, inquiries, or support requests

• Send promotional emails (only if you opt in)

• Improve our website, products, and user experience

• Comply with legal obligations

We will never sell or rent your personal information to third parties.

3. Sharing Your Information

We only share your data with:

• Trusted service providers (e.g., payment gateways, shipping partners, web hosting) who help operate our business securely.

• Legal authorities if required by law or to protect our rights.

All third-party partners follow strict data protection and confidentiality standards.

4. Cookies and Tracking

We use cookies to:

• Keep your shopping cart active

• Remember your preferences

• Analyze site traffic and performance

You can control or disable cookies anytime through your browser settings.
Disabling cookies may affect certain site features.

5. Data Storage and Security

Your data is stored securely on servers that comply with UK and EU data protection laws (GDPR).
We use encryption (SSL), firewalls, and regular security monitoring to protect against unauthorized access or misuse.

6. Payment Information

All payments are handled securely through trusted payment processors (such as PayPal, Stripe, or similar).
Ncorun does not store or access your full credit/debit card details.

7. Your Rights

Under UK and EU data protection laws (GDPR), you have the right to:

• Access the personal data we hold about you

• Request corrections or updates

• Request deletion of your personal data

• Withdraw consent for marketing communications

• File a complaint with the Information Commissioner’s Office (ICO) if you believe your rights are violated

To exercise these rights, please email us at info@ncorun.co.uk.

8. Email Marketing and Communication

If you subscribe to our updates, we may send you promotional emails about new jewellery collections, offers, and events.
You can unsubscribe anytime by clicking the link at the bottom of any email.

9. Retention of Data

We retain personal information only as long as necessary to:

• Fulfil your order or inquiry

• Comply with legal and tax obligations

• Resolve disputes and enforce our policies

10. Links to Other Websites

Our site may contain links to other websites (e.g., social media, partner pages).
We are not responsible for the privacy practices or content of those sites.

11. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our practices or legal requirements.
Any updates will be posted on this page with a revised “Last updated” date.

12. Contact Us

If you have any questions or requests regarding your personal data or this policy, please contact us at:

Ncorun UK
Email: info@ncorun.co.uk
Phone: +4475- 06 13 7730
Website: www.ncorun.co.uk

Contact Us

If you have any concerns about how your data is handled or wish to learn more about our privacy practices, please contact us through our message form.
If you wish to customize a product or discuss a special order, you may also send us a message to arrange a discussion.